Friends, as a small business, we have been faced with a big challenge this week.
Simply put, despite extremely thorough preparation on our end, the shipping team we use here in North Carolina was not prepared for the volume of orders we received during Launch Week.
We're so grateful for your business and because of that we're pained and frustrated that many orders have not shipped yet. This is not our standard. We love fast shipping just like you do! We have all hands on deck to resolve this as our top priority is to serve you well. We are looking into an in-house shipping solution for the near future.
We expect all PowerSheets Launch Week orders (yours included!) to be shipped by Friday, November 10th. We'll send you a shipping confirmation with tracking number as soon as it leaves our hands.
We appreciate your patience and understanding (so many of you have sent us notes simply to encourage us in these growing pains!), and we look forward to beginning our PowerSheets Prep Work with you on December 4th.
We are grateful for you!
Lara, Emily, Amber, Jess, Nicole, and Kaylee
P.S. We were going to wait 'til next week to show you this video, but we figured we could all use a smile right about now. We gave two gents a box of PowerSheets, and here's what happened...